I like my Amazon Echo Show. I have it in the kitchen. I talk to it and it magically shows me visual information in …
Radish Systems introduces the new release of ChoiceView for Amazon Connect, which brings visual omnichannel capabilities to Amazon contact centers. ChoiceView is used by businesses …
February 11th is National 211 Day. This day is set aside to celebrate 211 call center teams and their work connecting their communities to thousands …
Tech support in healthcare and other firms needs to do more, faster, and better.
The answer comes from equipment developers, vendors, and original equipment manufacturers (OEMs), such as those for CT imaging products, utilizing visuals with voice and chat calls. Learn more in this article by 24/7: Solutions for Healthcare Technology Management.
