Radish Systems, a leader in mobility solutions for visual customer service, expanded its patented, multichannel ‘voice with visuals’ platform to include ChoiceView Agent 3. Now browser-based business users easily share visuals with customers during phone calls or chat sessions. ChoiceView Agent 3 in a browser format, available in a subscription model and in use now by businesses, provides the capabilities found in the popular Windows® based ChoiceView Agent — it’s a matter of opening a web browser and logging in, rather than installing software. ChoiceView increases engagement and comprehension on calls by as much as 600%, helps callers resolve inquiries faster with more clarity, improves the overall user experience, and increases business profits. See the full media release
Radish Blog
Post Author
