Category Archives: Develop relatoins

Don’t Scare Customers! Do they avoid calling your IVR?

Scary to think customers don’t call because the IVR is so annoying. How many customers avoid calling to refill medications, fix a technical issue, order …

Radish’s new ChoiceView Patent Solves Problem of Irritated Customers

Businesses seek to solve their communications problems — irritated customers tired of voice-only Interactive Voice Response (IVR) systems, repeating information, long hold and processing times, …

Meet Radish at Oracle OpenWorld

Theresa Szczurek, Radish CEO, will be on site at @OracleOpenWorld.  Let’s meet to explore how ChoiceView ‘voice with visuals’ can improve your automated and live …

ChoiceView Visual IVR Wins TMC 2014 CUSTOMER Product of the Year Award

Radish Systems, the leader in customer service voice and data mobility solutions, announced today that TMC, a global, integrated media company, has named ChoiceView Visual …

ChoiceView True Visual IVR Now Available For Use With Twilio

The ChoiceView True Visual IVR is available for use with another leading communications platform.  New and existing Interactive Voice Response (IVR) platforms can be upgraded …