News and Notes May 2012
We're planting more 'Radish seeds' with videos, alliances, training, and product enhancements!
Hate IVRs? You are not alone and the Wall Street Journal agrees! Help us 'Ease the Pain' of Interactive Voice Response (IVR) systems! Add your comments about IVRs at our website. A May 4th Wall Street Journal editorial, Press 9 for More Options, points out how automated phone answering systems really don't provide customer service as intended. Join the discussion. Let us know about your experiences with frustrating voice menus that take forever and impel you to scream at the phone! Our ChoiceView Visual IVR is a solution — it lets mobile callers see and tap menu choices much faster and easier.

Funny IVR Video. Check it out at www.youtube.com/user/RadishSystems. Please like it and spread the word.

Radish Presentations. Meetup with Theresa at these upcoming events:

  • Tuesday, May 8, 2012. Rockies Venture Club in Denver. Hear and see a short Radish ChoiceView pitch. A panel will discuss the role of investment and wealth advisors in angel funding. Register at www.rockiesventureclub.org.
  • Friday, May 18, 2012. TiECon in Santa Clara, CA, the largest conference in the world dedicated for entrepreneurs. Theresa moderates a session on May 18th at 2:45 PM PT in the TIE Women's Forum Panel entitled "Climbing the Executive Ladder — Is It Your Cup of Tea?"

Alliances. Radish announces that major industry players are supporting ChoiceView and blossoming with new applications. We welcome our newest alliance partner, SPS (Strategic Products and Services), a global value-added reseller that's offering ChoiceView as a contact center solution for mobile and enterprise communications. Learn more at www.RadishSystems.com/alliances.

FREE ChoiceView training is offered for anyone who has ChoiceView or wants to learn about it. It's on the first and third Thursday of each month from 3:00 - 4:00 PM ET. Please register in advance (and ask any questions) at info@RadishSystems.com.

NEW! ChoiceView Agent 2.0 'blooms' with enhancements. ChoiceView Agent 2.0 for enterprises incorporates numerous features and enhancements, including: (1) encryption of client-related information, (2) ability to save ChoiceView session history locally on the agent's PC, (3) screen pop integration for Avaya and Cisco systems, (4) simplified manual searching for ChoiceView clients, (5) an optional, smaller ChoiceView footprint on the agent's desktop, and (6) easy access to local and network files for sending. These enhancements save company reps time with callers — especially with complex transactions that require multiple visuals and exchanges of information. Time and transaction completion are frequently used metrics in contact centers.

In the News. See Radish in the Huffington Post and please VOTE for it as your favorite. See more news at www.RadishSystems.com/media-center/radish-in-the-news.

Your Thoughts? What would you like us to add to our newsletter about Radish and ChoiceView? Tell us at info@RadishSystems.com. We'll acknowledge your great ideas, with your permission, in our next newsletter.
Warm Regards, Theresa Szczurek, CEO, and the Radish Team

P.S. If you'd like to be removed from this occasional e-news distribution, please reply to this email.
Radish Systems | www.radishsystems.com | Corporate: 720.440.7560