Radish is pleased to announce the newest addition to our ChoiceView product suite. ChoiceView Visual Directory provides a new, multimedia dimension for businesses to interact with customers in a way that's totally compatible with their existing communications infrastructure as well as the phones and mobile devices used by their customers and employees.

Now 24/7, a caller can see and hear a company's listing of employees and departments through a ChoiceView True Visual IVR. And then with a tap, the caller can locate the party at the appropriate phone — either landline or mobile device. Once answered, a 'Voice with Visuals' ChoiceView live collaboration session continues. Using the power of ChoiceView, callers no longer suffer while listening to a long list of options or while getting transferred many times before finding the proper destination. To use the ChoiceView Visual Directory, just call +1 720.440.7560 or go to m.radishsystems.com from your mobile device and select Try ChoiceView Now. Radish works with companies that want to improve the customer experience, save time and money, and increase profits. Learn more.

Have you ever tried to implement some new technology or solution, but found it's not easy to get user satisfaction while building usage? You're not alone. Most technology introductions fail.

Radish presented at SpeechTEK 2015 the "Essentials for Successful Implementation of Visual IVRs and Visual Live Assistance." The Radish team has implemented 'Voice with Visuals' enterprise systems since the 1990's with our previous company Radish 1.0 and we actually coined the term "Visual IVR." These Essentials are based on interviews with hundreds of organizations, primary research published in Dr. Szczurek's books — Champions of Technological Change and Pursuit of Passionate Purpose — as well as many successful implementations. The most important essential is having and nurturing a strong buying organization champion (also known as change agent, advocate, passionate pursuer, or sponsor). Want to learn more? Just email (info@radishsystems.com) or call (+1 720.440.7560) us.