Join @RadishSystems, @IBM, and @Interactionsco on Tuesday 11/17/15 at 2pm ET. Register now.
Learn how to:
- Add visuals to voice to improve satisfaction with “true Visual IVR” self-service and live agents.
- Use visuals to improve IVR call containment, shorten calls, and increase first-call-resolution (FCR) rate.
- Identify consumers’ expectations for speech technology today.
- Elevate the experience above consumers’ expectations.
- Engage in personalized self-service conversations with users.
- Evolve your go-to-market business model for ongoing improvement.