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Current Events
Radish CEO moderates TiEcon session
May 18th - May 19th 2012 Santa Clara Convention Center, CATiEcon is the largest convention in the world dedicated to entrepreneurs. Theresa Szczurek moderates a session on 5/18 at 2:45pm in the TIE Women’s Forum …
Upcoming Events
Add “V” for Visual IVR at SpeechTEK 2012
Aug 14th New York Marriott Marquis in New York CityBe sure to attend the Technology Advances track at SpeechTEK 2012 for the Radish presentation, Add a ‘V’ for Visual to Your IVR Now for …
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WSJ Agrees — People Dislike Interactive Voice Response Systems
May 5th, 2012Stephen Moore is right on — people are frustrated with Interactive Voice Response (IVR) systems. See his 5/4/2012 Wall Street Journal editorial “Press 9 for …
Shave Seconds to Save Millions in Contact Centers
April 11th, 2012Our enterprise prospects tell us that every second they shave off the average call handling time saves them $1M per year in contact center costs. …
Radish ChoiceView ‘Pops’ with Enhanced Agent 2.0 “Voice with Visuals” Mobile Technology
March 22nd, 2012Customer suggestions drive new version of ChoiceView Agent with automatic screen pops, encryption, and local history saving. Contact center agents or representatives (reps) now find …
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