Radish Blog

Join 11/17 Webinar: Revolutionize Customer Experiences with New Speech Tech

Join  IBM, Interactions, and Radish Systems in this interactive Webinar on 11/17 at 2pm ET.  Register now.  Learn how to:

  • Add visuals to voice to improve satisfaction with “true Visual IVR” self-service and live agents.
  • Use visuals to improve IVR call containment, shorten calls, and increase first-call-resolution (FCR) rate.
  • Identify consumers’ expectations for speech technology today.
  • Elevate the experience above consumers’ expectations.
  • Engage in personalized self-service conversations with users.
  • Evolve your go-to-market business model for ongoing improvement.

One lucky viewer will win a Chromecast!

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Theresa Szczurek

Theresa Szczurek oversees all business operations. As co-founder, Chief Operating Officer, and Chief Planning Officer of RCS, Szczurek was key in transforming the start-up into a thriving firm that sold for over $40 million.

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