Join IBM, Interactions, and Radish Systems in this interactive Webinar on 11/17 at 2pm ET. Register now. Learn how to:
- Add visuals to voice to improve satisfaction with “true Visual IVR” self-service and live agents.
- Use visuals to improve IVR call containment, shorten calls, and increase first-call-resolution (FCR) rate.
- Identify consumers’ expectations for speech technology today.
- Elevate the experience above consumers’ expectations.
- Engage in personalized self-service conversations with users.
- Evolve your go-to-market business model for ongoing improvement.
One lucky viewer will win a Chromecast!