Radish Blog

USE CASE: ChoiceView Chat for Health Coaching

diabetes_diet_chatHospitals and other healthcare providers are finding that some patient groups prefer interacting via ChoiceView Chat rather than a phone call.

The patient receives an SMS text at the start of coaching, then taps the link in the text, and is connected in a ChoiceView session with the coach. It’s fast and easy — there’s no need for a phone call or pre-installed app. The session continues with two-way, real-time chat along with sharing of visual content including medication adherence and blood level forms, diet and lifestyle information, care plans and even video clips. Of course, the session can be escalated from chat to a phone call if needed.

See the call sequence and visuals in this newsletter

 

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Theresa Szczurek

Theresa Szczurek oversees all business operations. As co-founder, Chief Operating Officer, and Chief Planning Officer of RCS, Szczurek was key in transforming the start-up into a thriving firm that sold for over $40 million.

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