I like my Amazon Echo Show. I have it in the kitchen. I talk to it and it magically shows me visual information in …
Radish Systems introduces the new release of ChoiceView for Amazon Connect, which brings visual omnichannel capabilities to Amazon contact centers. ChoiceView is used by businesses …
February 11th is National 211 Day. This day is set aside to celebrate 211 call center teams and their work connecting their communities to thousands …
Radish featured it’s “voice with visuals” ChoiceView IVR capability for Healthcare, Fitness and Food. The annual pre-Thanksgiving event in Denver showcased social impact organizations for investors. Chief Impact Officer for The CO Health Foundation, Bruce Byington, discussed Radish opportunities with CEO Theresa Szczurek.
Laptop screen: “…79% of users will try to avoid doing business with a company with a bad IVR” (Interactions).
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