Author Profile

Dr. Richard A. Davis

Dr. Davis’ personal mission for two decades has been the improvement of consumer and business transactions using voice/data technologies. In 1990, he co-founded Radish Communications Systems Inc. to invent, develop, and pioneer a new modem protocol for sending data during ordinary phone calls.

All Articles by Dr. Richard A. Davis

Why NOW Is the Right Time for Visual IVR

  A guest article by Dr. Theresa Szczurek, former CIO / Executive Director of the Governor’s Office of Information Technology for the State of Colorado. …

Why Accessibility Matters

A guest article by Dr. Theresa Szczurek, former CIO / Executive Director of the Governor’s Office of Information Technology for the State of Colorado. CODA …

Improving the Robotic / Human Interface

  A guest article by Dr. Theresa Szczurek, former CIO / Executive Director of the Governor’s Office of Information Technology for the State of Colorado. …

Phonebot Hell and Other Inconveniences

See it on YouTube. Has this ever happened to you? That’s why we have ChoiceView! ChoiceView adds visual menus and visual responses, along with voice …

Going Backwards on Phone Service?

I’ve been wondering about the proliferation of VoIP phones and their lack of interoperability. It reminds me of phone service in the US in the …