Radish Blog

Radish’s ChoiceView named Best Healthcare IVR

Radish Systems is pleased to announce that its ChoiceView® platform has been awarded the Best 2018 Healthcare IVR Technology by the Global Health & Pharma Technology Awards. Radish is a leader in “voice with visuals” mobile enterprise communications.

Read more: https://www.radishsystems.com/wp-content/uploads/Media-Release-Best-Healthcare-IVR-Technology.pdf

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Radish Announces New Leadership Team as Szczurek named Colorado State CIO

Ken Jensen appointed Radish Systems Acting CEO -Dr. Theresa Szczurek now CIO for State of Colorado

We congratulate Dr. Theresa Szczurek, Co-Founder of Radish Systems, who has resigned as CEO to take the Colorado Chief Information Officer (CIO) position in newly elected Governor Jared Polis’ cabinet.  Starting January 9th, Szczurek will lead over 900 statewide staff to drive information technology solutions and support state agencies with missions critical to “Serving people serving Colorado.”

While Radish will miss Theresa, a strong leadership team spearheads Radish’s successful innovation and expansion. In addition to CEO Ken Jensen, Dr. Richard Davis continues as Co-Founder and Chief Technology Officer (CTO), while Pamela DeBellis ascends to Chief Operating Officer (COO) from her position as Director of Customer Care. Dr. Ida Halasz remains Director of Marketing and Research.

Chief Executive Officer Jensen states, “I am excited about the future of Radish. These changes involve great people who provide new opportunities for Radish as we move forward.” Jensen brings over 30 years of management and leadership experience in a variety of sectors and positions, including COO of a software company. He has a strong record of spearheading change, increasing revenue, and improving employee productivity and morale. He has created and implemented unique marketing strategies to solidify strong customer relationships.

Media release: https://www.radishsystems.com/wp-content/uploads/Media-Release-Radish-Leadership-Transition.pdf

 

 

 

 

 

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Radish Helps Foothills United Way Help Those in Need

Radish is happy to improve Foothills United Way communications through our ChoiceView Visual IVR. After hours and whenever they can not answer the phone live, ChoiceView offers a Visual Directory so that callers quickly and easily reach the intended party. Doug Yeiser, Foothills United Way CEO, and Theresa Szczurek, Radish Systems CEO, celebrate in this photo with United Way volunteer coordinator Rosemary Arp and her husband Larry Arp.

Learn more with this Case Study.

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NEWSLETTER: Case Study using ChoiceView Visual IVR for United Way 2-1-1 calls

Find me shelter! People expect a good Customer Experience (CX). Help is here with the ChoiceView Visual IVR. More and more organizations are easing the pain of traditional automated phone systems by leveraging the power of ‘voice with visuals’ exchange. Callers can see and hear information through a Visual Interactive Voice Response (IVR) system. Learn how Mile High United Way uses ChoiceView to visual share shelter information to those in need.

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United Way Improves 2-1-1 Calls with ChoiceView

High United Way’s 2-1-1 Help Center deployed ChoiceView Visual IVR (Interactive Voice Response). People searching for emergency shelter can quickly see and hear shelter locations. Nearly 45% of after-hours callers use ChoiceView.

Learn more at https://www.radishsystems.com/wp-content/uploads/Media-Release-Mile-High-United-Way-211.pdf

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