Category Archives: All Blog Posts

Super Glue, ChoiceView, and Dynamite!

Let’s start with a few predictions from some of the world’s top IT experts in the recent Future of Mobile report from Salesforce. By 2025 …

BEHOLD!!! The Matrix of Contact Centers

The recently launched addition of ChoiceView® to Amazon Connect’s cloud-based, self-service contact center platform represents an achievement and milestone of epic proportions for Radish Systems. …

ChoiceView is Now Built into Amazon Connect

ChoiceView® is the easiest and fastest way to create true visual IVRs and visual phonebots in Amazon Connect! Radish’s patented ChoiceView technology is now available …

To Bot or Not to Bot

I recently conducted a Radish seminar at SpeechTEK 2019 entitled, Marry Visuals With Bots for Twice the Customer Experience. It highlighted how Radish’s ChoiceView® solution …

From Candlestick Phones to Phonebots!

Most of us never used a candlestick phone, but nowdays use phonebots more than we know. So, what’s a phonebot, anyhow? It’s a software robot that …