Category Archives: All Blog Posts

RADISH NEWSLETTER: Visual IVR for United Way

When calling Foothills United Way and a live person can’t answer, the new Visual Directory powered by ChoiceView Visual IVR makes it much easier and …

Foothills United Way Deploys ChoiceView Visual IVR

Radish Systems and Boulder Phone collaborated to offer Foothills United Way callers a Visual Directory powered by ChoiceView Visual IVR (Interactive Voice Response system). Smartphone …

Disappearing Staff? Try Visual IVR to Ease Pain so Customers Re-Appear.

Have you noticed that there are fewer people to answer your calls to organizations? With high employment rates and people leaving for higher paying jobs, …

NEWS: Visual IVR Market is Growing

Industry analysts agree that the market for Visual IVR (Visual Interactive Voice Response) solutions for businesses is growing and growing fast. It’s catching some vendors …

Do You Make Critical IVR Mistakes?

Radish’s partner, IVR Technology Group, asks “Are You Making These Mistakes In Your IVR System?” And, an additional mistake is NOT adding ‘voice with visuals’ …