Category Archives: ‘Ease the Pain’

Disappearing Staff? Try Visual IVR to Ease Pain so Customers Re-Appear.

Have you noticed that there are fewer people to answer your calls to organizations? With high employment rates and people leaving for higher paying jobs, …

Improve Mental Health with ‘Voice with Visuals” sharing

While this is an enjoyable time of the year for many people, it can also be stressful and anxiety-producing for others. That’s why we’re showing …

Treat, don’t Trick your Callers!

Give your business callers a treat by adding visuals to your Interactive Voice Response (IVR) or automated voice answering system. Callers SEE and tap menu …

Don’t Scare Customers! Do they avoid calling your IVR?

Scary to think customers don’t call because the IVR is so annoying. How many customers avoid calling to refill medications, fix a technical issue, order …

Info Tech Key to Transform Healthcare

Colorado healthcare leaders believe that legislative support is needed to improve information technology. Emerging telehealth technologies will improve healthcare quality, lower costs, and increase productivity. …