Category Archives: ‘Ease the Pain’

Radish Helps Foothills United Way Help Those in Need

Radish is happy to improve Foothills United Way communications through our ChoiceView Visual IVR. After hours and whenever they can not answer the phone live, …

NEWSLETTER: Case Study using ChoiceView Visual IVR for United Way 2-1-1 calls

Find me shelter! People expect a good Customer Experience (CX). Help is here with the ChoiceView Visual IVR. More and more organizations are easing the …

Disappearing Staff? Try Visual IVR to Ease Pain so Customers Re-Appear.

Have you noticed that there are fewer people to answer your calls to organizations? With high employment rates and people leaving for higher paying jobs, …

Improve Mental Health with ‘Voice with Visuals” sharing

While this is an enjoyable time of the year for many people, it can also be stressful and anxiety-producing for others. That’s why we’re showing …

Treat, don’t Trick your Callers!

Give your business callers a treat by adding visuals to your Interactive Voice Response (IVR) or automated voice answering system. Callers SEE and tap menu …