Category Archives: ‘Ease the Pain’

NEWSLETTER: Case Study using ChoiceView Visual IVR for United Way 2-1-1 calls

Find me shelter! People expect a good Customer Experience (CX). Help is here with the ChoiceView Visual IVR. More and more organizations are easing the …

Disappearing Staff? Try Visual IVR to Ease Pain so Customers Re-Appear.

Have you noticed that there are fewer people to answer your calls to organizations? With high employment rates and people leaving for higher paying jobs, …

Improve Mental Health with ‘Voice with Visuals” sharing

While this is an enjoyable time of the year for many people, it can also be stressful and anxiety-producing for others. That’s why we’re showing …

Treat, don’t Trick your Callers!

Give your business callers a treat by adding visuals to your Interactive Voice Response (IVR) or automated voice answering system. Callers SEE and tap menu …

Don’t Scare Customers! Do they avoid calling your IVR?

Scary to think customers don’t call because the IVR is so annoying. How many customers avoid calling to refill medications, fix a technical issue, order …