Category Archives: improve mobile customer experience

Radish Chosen for CO Impact Days 2017

Radish Systems was chosen for the CO Impact Days Marketplace to meet investors/attendees for social good. Selected competitively by 138 judges, the 100 ventures will …

Posted on November 9, 2017 by idahalasz - Leave a comment

Treat, don’t Trick your Callers!

Give your business callers a treat by adding visuals to your Interactive Voice Response (IVR) or automated voice answering system. Callers SEE and tap menu …

Posted on October 30, 2017 by idahalasz - Leave a comment

Don’t Scare Customers! Do they avoid calling your IVR?

Scary to think customers don’t call because the IVR is so annoying. How many customers avoid calling to refill medications, fix a technical issue, order …

Posted on October 23, 2017 by idahalasz - Leave a comment

Boo! Does Your IVR Scare Customers?

Do your metrics show too many hang-ups when callers hear your automated greeting? Companies seek remedies to increase completed calls and better customer experiences when …

Posted on October 13, 2017 by idahalasz - Leave a comment

VoIP-info reports: How Radish Improves Contact Center Customer Experience

Radish Systems is contributing to the Contact Center Customer Experience. Hear Dr. Richard A. Davis, Radish CTO, explain how in VoIP-info.

Posted on August 28, 2017 by Theresa Szczurek - Leave a comment