Category Archives: IVVR

“Impactful” CO Social Impact Marketplace

Radish featured it’s “voice with visuals” ChoiceView IVR capability for Healthcare, Fitness and Food. The annual pre-Thanksgiving event in Denver showcased social impact organizations for …

Treat, don’t Trick your Callers!

Give your business callers a treat by adding visuals to your Interactive Voice Response (IVR) or automated voice answering system. Callers SEE and tap menu …

Don’t Scare Customers! Do they avoid calling your IVR?

Scary to think customers don’t call because the IVR is so annoying. How many customers avoid calling to refill medications, fix a technical issue, order …

Info Tech Key to Transform Healthcare

Colorado healthcare leaders believe that legislative support is needed to improve information technology. Emerging telehealth technologies will improve healthcare quality, lower costs, and increase productivity. …

Boo! Does Your IVR Scare Customers?

Do your metrics show too many hang-ups when callers hear your automated greeting? Companies seek remedies to increase completed calls and better customer experiences when …