Category Archives: Visual Live Agent

Try Visuals with Amazon Connect!

Radish seeks customers for a controlled introduction of ChoiceView on Amazon Connect. Please help us evaluate how adding visuals can improve ordinary phone communications! Studies …

Radish Chosen for CO Impact Days 2017

Radish Systems was chosen for the CO Impact Days Marketplace to meet investors/attendees for social good. Selected competitively by 138 judges, the 100 ventures will …

Treat, don’t Trick your Callers!

Give your business callers a treat by adding visuals to your Interactive Voice Response (IVR) or automated voice answering system. Callers SEE and tap menu …

Don’t Scare Customers! Do they avoid calling your IVR?

Scary to think customers don’t call because the IVR is so annoying. How many customers avoid calling to refill medications, fix a technical issue, order …

Info Tech Key to Transform Healthcare

Colorado healthcare leaders believe that legislative support is needed to improve information technology. Emerging telehealth technologies will improve healthcare quality, lower costs, and increase productivity. …