Category Archives: visuals for mobile callers

RADISH NEWSLETTER: Visual IVR for United Way

When calling Foothills United Way and a live person can’t answer, the new Visual Directory powered by ChoiceView Visual IVR makes it much easier and …

Explain a Maze?

Describe a maze and you’re talking in circles. But show a picture and it’s clear what you mean. Adding visuals to voice calls on a …

Don’t Scare Customers! Do they avoid calling your IVR?

Scary to think customers don’t call because the IVR is so annoying. How many customers avoid calling to refill medications, fix a technical issue, order …

Boo! Does Your IVR Scare Customers?

Do your metrics show too many hang-ups when callers hear your automated greeting? Companies seek remedies to increase completed calls and better customer experiences when …

Radish News: Agent 3 … a Spy Novel? Nope, it’s a new ChoiceView solution!

Check out @RadishSystems news on @ChoiceView browser agent, new VP of Global Sales, and @VoIP_Info article