Tag Archives: ChoiceView

United Way Improves 2-1-1 Calls with ChoiceView

High United Way’s 2-1-1 Help Center deployed ChoiceView Visual IVR (Interactive Voice Response). People searching for emergency shelter can quickly see and hear shelter locations. …

Foothills United Way Deploys ChoiceView Visual IVR

Radish Systems and Boulder Phone collaborated to offer Foothills United Way callers a Visual Directory powered by ChoiceView Visual IVR (Interactive Voice Response system). Smartphone …

Disappearing Staff? Try Visual IVR to Ease Pain so Customers Re-Appear.

Have you noticed that there are fewer people to answer your calls to organizations? With high employment rates and people leaving for higher paying jobs, …

Do You Make Critical IVR Mistakes?

Radish’s partner, IVR Technology Group, asks “Are You Making These Mistakes In Your IVR System?” And, an additional mistake is NOT adding ‘voice with visuals’ …

Kick Up Virtual Healthcare!

See how a virtual nurse uses @ChoiceView ‘voice with visuals’ in the March 2018 #Newsletter from @RadishSystems.   An ordinary phone call, using natural language #NLP and a …