Tag Archives: visual IVR

Do You Make Critical IVR Mistakes?

Radish’s partner, IVR Technology Group, asks “Are You Making These Mistakes In Your IVR System?” And, an additional mistake is NOT adding ‘voice with visuals’ …

Kick Up Virtual Healthcare!

See how a virtual nurse uses @ChoiceView ‘voice with visuals’ in the March 2018 #Newsletter from @RadishSystems.   An ordinary phone call, using natural language #NLP and a …

Treat, don’t Trick your Callers!

Give your business callers a treat by adding visuals to your Interactive Voice Response (IVR) or automated voice answering system. Callers SEE and tap menu …

Don’t Scare Customers! Do they avoid calling your IVR?

Scary to think customers don’t call because the IVR is so annoying. How many customers avoid calling to refill medications, fix a technical issue, order …

Radish Announces ChoiceView WebRTC

ChoiceView WebRTC is the latest addition to Radish’s patented ChoiceView(R) multichannel ‘voice with visuals’ platform.  Now with ChoiceView WebRTC, users can make the call from …