Radish Blog

Say No to Say Yes: Seven Tips for a Life and Work Balance

The New Year is here and it can be overwhelming.   There is good stress and there is distress, which causes harm. When the stress is too high, we lose the ability to think clearly and to make good decisions. Both our business and personal lives suffer.

 

My Story. We met our 18-year-old daughter, who is now away at college in Ohio, for our annual large family Holiday reunion in Chicago. Oh, what a joy to reunite after three months of being empty-nesters. We soon found out that Annie had been burning the candle at both ends at school, working hard and playing hard. She was staying up too late, getting too little sleep. When she finally took this family break, she realized, “I did not know how tired I was, until I stopped.” When she did stop, she determined that she had been fighting off a virus for over month, her resistance was low, and she was sick. Her body was giving her a message, “Say No. Put up some boundaries. Focus, finish, and then fly.” It has happened to me; it has likely happened to you. Before you get sick or your business crashes, say no! Here’s how.

 

Practical Pointers:

 

  1. Focus by Saying No. When you Pursue Purpose, this requires setting boundaries and saying no to many things in order to say yes to priorities. Put a reminder “Say No” on your smartphone and tape a handwritten note to your computer monitor. Taking things away can open space for more.

 

  1. Look. Identify times that you said no in the past. Think of examples when you successfully said no to say yes. What helped or hindered you?

 

  1. Inquire. Ask yourself what is blocking you from saying no.       “The answer lies within you,” The Alchemist said. In reality, many of us have been unable to hear that answer from our internal, wiser self. Stay open so you can hear the message and take appropriate action. You might be surprised by what you hear.

 

  1. Find stillness. Where do you find stillness? It always exists, but we often make sounds to cover up silence.   It may come from meditation, a walk in nature, sitting in silence, prayer, or some other contemplative path. This strengthens your ability to focus.

 

  1. List. Make a list of all the good reasons to say no.

 

  1. Practice. Try saying no to the easy, unimportant things.

 

  1. Reaffirm your goals and purpose. When you know what you want, it is easier to say no to distractions and things that take you away from your priorities. As we finish off another year, this is the perfect time for your business planning and your personal life planning.       Assess progress toward your goals.       Where do you want to go?       What are the right actions in the New Year to get you there? What should you continue, start, or stop doing?

 

Conclusion

 

Get clear on your goals and priorities. What passionate purpose are you pursuing? Say no in order to say yes. Saying no brings focus and meaningful progress. Saying no brings you peace. Saying no brings you time to connect with yourself, important others, and the Greater Spirit. This brings you comfort, joy, and a life well lived.

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ChoiceView Web App Available for Visually Communicating with Organizations

Radish announces ChoiceView Web App for visually interacting with organizations via an Internet browser. Like the ChoiceView Mobile App which allows simultaneous voice and visuals exchange, the ChoiceView Web App provides a new communications channel for users to interact with businesses, but it does so via a standard browser with no app download.  Since it relies on a browser only, the ChoiceView Web App greatly expands the customer reach to include first-time callers from any phone, users with Mac and Windows computers, as well as users with any smart phone or tablet. Callers can see and hear business information and easily complete transactions both via automated self-service systems (known as Interactive Voice Response or IVR) and with live representatives in contact centers or throughout the organization.

Contact us today for a live demonstration.

See the full media release at http://www.radishsystems.com/wp-content/uploads/Radish_Media_Release_2015-01-28_web_app_final.pdf

ChoiceView Mobile App for iOS 8 and iPhone 6 Now Available

Radish announces the release of the ChoiceView mobile app for iOS 8 with full support of iPhone 6 and iPhone 6 Plus.  ChoiceView, which improves business communications for customer support and sales with next generation multimodal unified communications, allows visual information and secure data from organizations to be instantly shared during a phone or chat session with callers using any phone and any network. Download the app from the Apple App Store, try ChoiceView now from anywhere in the world by participating in a demonstration of a Visual Interactive Voice Response (IVR) or Visual Live Assistance.

See the full media release at http://www.radishsystems.com/media-center/media-releases/

Mark Dreher joins Radish Leadership Team

As the trend setter in ‘voice with visuals’ mobility solutions for organizations, Radish Systems announced today the addition of a top industry professional, Mark Dreher, as a leader of its sales and business development effort. Dreher, seasoned entrepreneur, company builder and venture capitalist, joins Radish’s executive team.  See the full media release at: http://www.radishsystems.com/media-center/media-releases/ and Dreher’s extensive experience in his biography at:  http://www.radishsystems.com/company/leadership/

Contact info@RadishSystems.com to set up a meeting with Mark Dreher now.

 

MOBILIZE NOW – Tips to Provide Mobile Sales and Support

Mobile is hot. It’s time to mobilize. Recently 1000’s of people, 1000’s of exhibitors, and 1,000+ of media representatives gathered from all parts of the communications industry to explore mobile at Super Mobility Week (tinyurl.com/knktmss), powered by CTIA. This is North America’s largest forum for mobile innovation and the most influential mobile marketplace that brings together the leading authorities on the connected life all under one roof at the Sands Expo and Convention Center in Las Vegas. Here are few of the highlights:

Mobile Disruption.

During the Mobile Monday America event at the preconference: exploring “Investments in Mobile,” Mario Tapia, founder of Momentum Venture Partners & Accelerator, and his panel of Venture Capitalists (VCs) and angel investors discussed mobile investing trends.

 

  • David Blumberg, Blumberg Capital, said. “We have moved from an Agriculture and Mining economy in the 19th century to an automated manufacturing economy in the 20th century. Now in the 21st century, the power of processing and communications has driven costs down and has moved us to a service economy and a sharing economy. Think of crowdfunding with regards to sharing.”
  • Sean Kane, founder of F6S, shared, “No part of the economy is safe from mobile disruption. New ventures start and kill another part of the economy.”

Mobile Penetration.

Nielson (tinyurl.com/q39v56q) reports that 71% of Americans now own a smartphone with 85% of Millennials (those aged 18-24) and 86.2% of 25-34 year olds having a smartphone. “In Q4 2013, users spent 30 hours, 15 minutes per month using apps, a full half-day more than 18 hours, 18 minutes in Q4 2011. The average number of apps used per month, however, only increased slightly from 23.2 in Q4 2011 to 26.5 during the same period in 2012 and 26.8 apps per month in Q4 2013. This shows that while there may be an upper limit to the total number of apps users are willing to access within a given month, the amount of time they are spending on those apps is showing no signs of slowing down.” See Nielson at tinyurl.com/nradgkt

Mobile Internet Investment.

In the last 12 months, there was a record >$14B of mobile internet investment according to www.digi-capital.com. VCs love mobile internet with a 269% investment growth from Q2 2013 to Q2 2014. Travel was the largest segment with $3.4B. Other important segments were utilities, mCommerce (mobile commerce), and Games.

  • Michael Terpin, angel investor with BitAngels, shared, “Where opportunity is the biggest, it is where the problems to solve are the biggest.”
  • Jay Onda, VC with DoCoMo Capital, stated, “We can sit on the back of giants. As a company gets big, how can another venture leverage how the company has grown?”

One of the bases for entrepreneurship is a market need. If there is a market, then entrepreneurial ventures will follow (given they can find investment funding).

There has been a record >$47B in mobile internet M&A (mergers & acquisitions) in the last 12 months. The largest segment has been messaging: including Facebook IPO and What’sApp acquisition totaling $23.1B. However, finance, advertising, mCommerce, as well as games and music mobile businesses took part in these exits.

Conclusion.

Mobilize now. Every business must ask, “How do we support mobile sales and service?” How many of our customers have a smartphone and use it to access our mobile websites and to call our call center. Each company, telecom reseller, and solution vendor must ask, “What can we do to proactively support mobility?” Can we add over-the-top offerings to compliment our current solutions? Imagine, for example, leveraging the true multi-media power of smart devices so that customer transactions with you are transformed into efficient mobile “voice with visuals” exchanges with ChoiceView. You don’t have to do it alone. Partner with entrepreneurial ventures (large and small) bringing out the new solutions.