Radish announces the latest addition to its patented ChoiceView multichannel ‘voice with visuals’ platform. The new ChoiceView Talk product allows callers to launch ‘voice with visuals’ sessions from a link in desktop websites, mobile websites or third-party mobile apps. This offers a host of new voice and data services for users who prefer to start at a business’s website or mobile app. Read full media release
29% of US e-commerce transactions now mobile, 34% globally. Read more at: http://tinyurl.com/k886s26 @ChoiceView from @RadishSystems makes mobile commerce easier. Check it out at http://www.radishsystems.com/solutions/commerce-solutions/
74 percent of business leaders say improving the customer experience is a high or critical priority, according to Forrester Research (summarized in the Wall Street Journal on 2/10/15, page R5). The priority figure came from a survey of 2,958 global business leaders conducted by Forrester Research January through April 2014.
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