Radish Blog

CASE STUDY: Clinica Tepeyac uses ChoiceView for Health Coaching

Radish Systems published the case study showing how its ChoiceView Visual Live Assistance capability is used at Clínica Tepeyac to help remote diabetic patients have high satisfaction and reduce costs. Clínica Tepeyac, a Federally Qualified Health Center serving Metro Denver’s medically underserved, predominantly Latino population, uses ChoiceView to allow the Health Coach to send visuals while talking to patients on their smartphones. Clinicians and patients found that ChoiceView positively impacted the experience of care and reduced patient’s costs – it is helpful to communicate complex information. Results of the case study showed satisfaction by both coaches and patients. The coaches could better explain complex information and receive immediate information from the patients. Patients stated that it helped them understand the information.

Patient’s phone screen during call with a health coach using ChoiceView Visual Live Agent.

As a female patient said, ”ChoiceView is easy to use. I definitely used the visuals again.” The ChoiceView case study was made possible through participation in the Digital Health Challenge run by Prime Health of Colorado, funded by Colorado Health Foundation. Read the complete media release.

NEWS: Radish Becomes Oracle Partner

Radish Systems has become a Silver level member in Oracle PartnerNetwork (OPN). With this designation, Radish will be able to introduce and sell the powerful ChoiceView Visual Interactive Voice Response (IVR) and Visual Live Assistance platform to Oracle Cloud customers across a wide range of industries. See the full release for more information.

Complex Financial Transactions Easier Using “Voice with Visuals”

Stock Performance

Check out the latest newsletter and learn how to simplify financial transactions with ChoiceView. Financial companies want to assist customers anytime they choose to check, change, or add to their accounts and investment portfolios. Using an IVR (Interactive Voice Response) system saves money but frustrates and discourages many customers who want quick, easy self service. Customers don’t want clumsy voice-only options and difficult-to-understand verbiage. Customers want clear and easy-to-use communications. Radish ChoiceView is the solution for automated and live agent interactions.

REGISTER NOW: 1/19 Webinar on Social Impact Investing in Digital Health Technology

Join in a free webinar 1/19 2pm MTN to learn more about “Impact Investing in Digital Health Technology” featuring the Impact Finance Center, RxAssurance, and Radish Systems. Donors find they can both invest in and support healthcare innovation through social impact investing. Register now for free: https://www.meetup.com/COimpactventures/events/236384385/

@CyberMedNews on Digital Health Innovation via @PrimeHealthCO

Prime Health Digital Health Finalists

Here are insights about digital health pilots and deployments from top, hot vendors including @RxAssurance, @Primetemp, @RadishSystems, and TestAppropriate.
See CyberMedNews