Radish Blog

Explain a Maze?

Describe a maze and you’re talking in circles. But show a picture and it’s clear what you mean. Adding visuals to voice calls on a smartphone makes complex information easier to understand. Researchers say it’s six times easier to comprehend when the two senses–sight and sound–are combined. Even if you need to communicate a maze of options, visuals make the transaction easier and faster. You want your customers to conduct and complete business with a satisfying call. Customers calling to transact financial, health and other private business can securely see and save the data on their phones. Adding visuals to your hotline or contact center is easy with ChoiceView Visual IVR (also VIVR, Visual Interactive Voice Recognition). www.radishsystems.com/products/choiceview-visual-ivr/




Improve Mental Health with ‘Voice with Visuals” sharing

While this is an enjoyable time of the year for many people, it can also be stressful and anxiety-producing for others. That’s why we’re showing an example of how ChoiceView can help in mental health counseling. See and hear about the full use case.


Donate Today to Clinica Tepeyac — Improve Communications for Medically Underserved

Support @ClinicaTepeyac to fund #diabetes coaching w/ #VisualIVR & Visual Live Assistance. Improve #health and care, reduce costs for medically underserved. Donate today @ColoradoGives 12/5/2017. Add comment: ‘support use of @ChoiceView’ http://ow.ly/PNm230h1YON


“Impactful” CO Social Impact Marketplace

Radish featured it’s “voice with visuals” ChoiceView IVR capability for Healthcare, Fitness and Food. The annual pre-Thanksgiving event in Denver showcased social impact organizations for investors. Chief Impact Officer for The CO Health Foundation, Bruce Byington, discussed Radish opportunities with CEO Theresa Szczurek.

Laptop screen:  “…79% of users will try to avoid doing business with a company with a bad IVR” (Interactions).


Do-Good Investing = Social Impact

It’s win-win-win when you invest in innovations that can help many people, help disseminate useful innovations, and even help yourself. ‘Voice with visuals’ allows healthcare to keep patients on track with treatments. Seeing and saving diets, exercises, prescription reminders, and other therapies on patient smartphones is especially useful for chronic illnesses such as diabetes. Look for Radish Systems under “Health, Wellness, and Food” at https://coimpact.givkwik.com/marketplace.