Category Archives: Featured News

Disappearing Staff? Try Visual IVR to Ease Pain so Customers Re-Appear.

Have you noticed that there are fewer people to answer your calls to organizations? With high employment rates and people leaving for higher paying jobs, …

NEWS: Visual IVR Market is Growing

Industry analysts agree that the market for Visual IVR (Visual Interactive Voice Response) solutions for businesses is growing and growing fast. It’s catching some vendors …

Do You Make Critical IVR Mistakes?

Radish’s partner, IVR Technology Group, asks “Are You Making These Mistakes In Your IVR System?” And, an additional mistake is NOT adding ‘voice with visuals’ …

Part II — round-up of Enterprise Connect

Power of Visuals. Jonathan Rosenberg, VP and CTO of Cisco’s Collaboration Technology Group shared that when a photo is included, retweets increase 150% and facebook …

Round-up of Enterprise Connect 2018 – Part I

Omni-channel communications is a #1 tech trend. Legacy system integration a top issue. @RadishSystems handles both. So great to meet with so many of @RadishSystems …