Download the RECORDING of this webinar: https://cc.readytalk.com/play?id=5zei6i
Learn how to:
- Address challenges facing healthcare while enhancing patient engagement
- Add ‘visuals to voice’ to increase satisfaction with “true Visual IVR” self-service and live agents.
- Use visuals to improve IVR call containment, shorten calls, and increase first-call-resolution (FCR) rate.
- Exchange complex information for health assessments, pre- and post-procedure support, visual directory, and more use cases.