Businesses seek to solve their communications problems — irritated customers tired of voice-only Interactive Voice Response (IVR) systems, repeating information, long hold and processing times, and lack of self-service. The solution is here. Radish Systems has been awarded another key patent from the U.S. Patent and Trademark Office for its integrated voice/data technology known in the market as ChoiceView®. This patent, which dates from 2009, significantly extends the reach of Radish’s intellectual property from an environment of mobile apps and Windows software to an environment of web apps and websites. ChoiceView is available now to license for direct business use and for firms to embed in their solutions. Ease the pain — turn frustrated customers into happy, loyal advocates. Contact Radish today.
The media release is here.