Corporations are now striving to improve their operations and mobile customer relationships. Our clients use ChoiceView to improve their mobile customer experience, up-sell, reduce churn and operating costs, increase ROI, increase IVR call containment, and create opportunities.
Our visual IVR app is built to easily fit into your current environment, while meeting your individual business needs. The ChoiceView implementation can be designed to augment a micro-level customer service approach where visual information you choose to share is specific to a customer. Or ChoiceView visual IVR apps can be implemented with your current IVR system to better respond with visual mobile menus and smartphone information delivery – for Field Force Management or more rapid customer response. We can work with you to design the approach that best meets your business objectives with an associated RoI that ensures that ChoiceView implementation is an easy decision to make.
Select your industry or application to find out how ChoiceView visual IVR apps and visual live assistance can increase call containment, improve operations, and increase sales at call centers:
- Health Care
- Contact Center with Visual IVR and Visual Live Agents
- Technical Support