Radish Systems, a leader in voice and data mobility solutions for customer service, is pleased to announce that it has been awarded a key patent from the U.S. Patent Office for its integrated voice/data technology known in the market as ChoiceView™. The patent, which dates from 2009, covers most any conceivable voice/data arrangement involving phone calls to businesses. ChoiceView is a mobile enterprise solution that allows businesses to talk and share visual and other data with customers on smartphones or tablets. It increases comprehension on support calls by as much as 600%, helps callers resolve inquiries faster with more clarity, improves the overall user experience, and increases business profits.
See the complete media release and quote from inventors at https://www.radishsystems.com/media-center/media-releases/