Radish Blog

NEWSLETTER: Automated Visual Tech Support and Password Reset

Password Reset via ChoiceView Visual IVR
Password Reset with ChoiceView Visual IVR

Password reset is the most common task for tech support representatives. Sometimes customers can handle password reset at a website, but often they call. Now those calls can be handled by a ChoiceView Visual IVR. It’s a way to deflect calls from support representatives and provide faster customer service.  Learn more about this use case in the full newsletter

 

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Theresa Szczurek

Theresa Szczurek oversees all business operations. As co-founder, Chief Operating Officer, and Chief Planning Officer of RCS, Szczurek was key in transforming the start-up into a thriving firm that sold for over $40 million.

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